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Product Details

In the box

1. Standalone

1x Insta360 ONE X2, does not contain memory card.

2. Starter Kit

1x ONE X2, 1x120cm Invisible Selfie Stick, 1x 64GB microSD Card, and 1x Lens Cap.

Note: the SD card you receive will either be a Sandisk MicroSD card or an Insta360 MicroSD card.

3. Creator Kit Lite

1x ONE X2, 1x Bullet Time Bundle (Invisible Selfie Stick + Bullet-Time Tabletop Tripod/Handle), 1x 64GB MicroSD Card, and 1x Lens Cap.

Note: the SD card you receive will either be a Sandisk MicroSD card or an Insta360 MicroSD card.

4. Motorcycle Kit

1x ONE X2, 1x 120cm Invisible Selfie Stick, 1x 64GB MicroSD Card, 1x Motorcycle Mount Bundle and 1x Lens Cap.

Note: the SD card you receive will either be a Sandisk MicroSD card or an Insta360 MicroSD card.

STEADY CAM MODE

Single-lens stable capture.

Put all of your firepower behind one lens with Steady Cam mode. Ultra-stable, wide angle footage that’s ready to share in a snap.

360 CAM MODE

Dual-lens 5.7K capture.

Unlock the creative freedom of 360. Capture everything and frame it later with super 5.7K resolution and H.265 encoding.

FLOWSTATE STABILIZATION

The best stabilization in the game.

FlowState Stabilization is back with a better-than-ever algorithm. Throw out your gimbal and grab the pocket steady cam.

HORIZON LOCK

Level the horizon.

Unlock an entirely new level of stabilization. Tap Horizon Lock to instantly level the horizon in your Steady Cam or 360 videos.

INVISIBLE SELFIE STICK

No drone? No problem.

Shoot with the Invisible Selfie Stick and then watch it disappear in your edit. Capture easy drone-like angles and third-person perspectives with the flick of a wrist.

TIMESHIFT

Control time and space.

Go ultra slow-mo or speed things up with a hyperlapse. Edit your 360 or Steady Cam footage with ease on your phone app.

BULLET TIME 3.0

Blow minds.

Slow yourself at the center of the action. Bullet Time is easier and better than ever with automatic horizon leveling, smart speed-ramping and an all-new accessory. FREEZE FRAME

Freeze yourself in time.

Freeze your video at the height of the action with just a tap in the app’s speed settings.

DEEP TRACK 2.0

Follow cam in your pocket.

Tap or say the word to point at your target. Deep Track’s improved subject recognition enables you to track people, animals and other moving objects, while the algorithm keeps them center-frame.

 

IPX8 WATERPROOF

Water-ready 360 cam.

A pocket waterproof 360 camera. Insta360 ONE X2 is IPX8 waterproof to 10 meters (33ft). Take it out in a rainstorm or poolside without a worry, or grab the Dive Case for seamless underwater stitching down to 45 meters.

 

The Snap Wizard feature is only compatible with iPhone 8 or above models (A11 or above chips); iPads with M1 chips; and Android devices with Kirin 990 and above chips (e.g. Huawei Mate 30 and above), Snapdragon 855 and above chips (e.g. Google Pixel 4/Xiaomi Mi 9 and above), or Exynos 990 and above chips (e.g. Samsung Galaxy S20 and above).

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Shine Daddy (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://shinedaddy.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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